Contact Us
We are here to help. Reach out to us with any question about your order, your timepiece, or anything else.
2800 Post Oak Boulevard, Suite 4100
Houston, TX 77056
United States
Within 1
Business Day
What Can We Help You With?
When contacting us, please include your order number wherever relevant so we can assist you as quickly as possible.
Order & Shipping
Track your order, update your address, or ask about delivery times.
Returns & Refunds
Request a return authorization (RMA) or check the status of your refund.
Watch Support
Questions about setting, sizing, water resistance, or movement care.
Damaged or Incorrect Item
Received the wrong watch or noticed damage? Report it within 48 hours.
Payment & Billing
Issues with your charge, missing refund, or payment method questions.
General Inquiry
Anything else — product questions, partnerships, or feedback.
Support Hours & Location
| Day | Hours (CST) | Status |
|---|---|---|
| Monday – Friday | 9:00 AM – 5:00 PM | Available |
| Saturday | — | Closed |
| Sunday | — | Closed |
| U.S. Federal Holidays | — | Closed |
2800 Post Oak Boulevard, Suite 4100, Houston, TX 77056, United States
Many common questions are already answered in our FAQ page and Shipping & Return Policy. Checking there first may save you time.
Send Us a Message
Prefer to write to us directly? Fill out our contact form and we will get back to you within 1 business day.