GoviLoop is an independent online retailer of gym equipment, training accessories and performance apparel. The company is registered in Port Hueneme, California; stock is held and shipped from our fulfilment warehouse in Kwai Chung, Hong Kong.
What we sell, and what we do not
We built the range around home and garage gyms: kettlebells, dumbbells, resistance bands, mats, rollers, straps, jump ropes and the apparel that goes with them. We deliberately do not carry large machines, treadmills or anything that needs freight delivery and assembly. Sticking to items that fit in a parcel is what lets us quote honest delivery windows and handle problems without arguing about who pays for a pallet.
Who operates this site
goviloop.com is owned and operated by GoviLoop from the address at the bottom of this page. Every order placed here is taken, fulfilled and supported by us — there is no marketplace seller, agent or reseller in between. The GoviLoop range is sold on this domain only: no other website is authorised to take orders on our behalf or to trade under the GoviLoop name. If you find a site using our name, copy or photographs, please tell us at support@goviloop.com.
Where we resell goods made by other companies, that relationship is set out in full on our Product Sourcing & Authenticity page.
How the business runs
Where the stock sits
Inventory is consolidated at Hutchison Logistics Centre, Kwai Chung, New Territories, Hong Kong — a bonded logistics facility inside the Kwai Tsing container terminal complex. Goods are bought in from manufacturers and regional distributors, delivered there, and checked in against the packing list before they go on sale. Nothing is shipped straight from a factory floor to a customer.
Where your order is packed
Hutchison Logistics Centre Unit 208-209 & 41018 Container Port Road South
Kwai Chung, New Territories
Hong Kong
Every GoviLoop order is picked and packed here, then handed to FedEx International. Handling takes 2–3 business days and transit to a US address takes 5–7 business days.
This is a bonded logistics facility, not a shop or a returns counter — please request an RMA number before sending anything back to it.
Open the warehouse in Google MapsFulfilment
Orders are picked and packed at that warehouse and handed to FedEx. Handling takes 2–3 business days; FedEx International transit to a US address takes 5–7 business days, so a typical order lands in 7–10 business days. Because the parcel crosses a border, a flat 10% import duties and taxes charge is added at checkout — we forward it to the carrier ourselves so the courier never asks you for money at the door.
Pricing
Prices on this site are set by us and shown in US dollars. The item price excludes the 10% import charge, which is calculated and shown at checkout before you pay. When we run a markdown, the crossed-out price is a price the item was genuinely sold at on this site. We do not use countdown timers, invented stock counters or fake urgency of any kind.
Support
Customer e-mail is answered by our own team — write to support@goviloop.com and you will get a reply within 1 business day during Monday – Friday, 9:00 AM – 5:30 PM (Pacific Time). General and commercial enquiries go to info@goviloop.com.
Registered business address
GoviLoop
2553 Neptune Pl
Port Hueneme, CA 93041
United States
Elsewhere
We post restock notices, training notes and customer questions on our Facebook page: facebook.com/goviloop. It is monitored during the same hours as our e-mail.